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Satisfied customers are the leading factor in the company's quality policy.
According to this policy, all of the company's products and services are provided in a manner consistent with the expectations of its customers and to their full satisfaction.
The company will act to achieve high customer satisfaction while complying with relevant legislative requirements, organizational and personal commitment to quality assurance that will provide high and competitive value to these products and services.
The organization conducts its business in a responsible and fair manner, so that all its activities are carried out in accordance with the law and the rules of proper business conduct in Israel and abroad. All employees are required to act with integrity, honestly, and fairly, including with all related parties, customers and suppliers.
In order to implement this policy, the company invests the necessary resources, both in the quality of materials and products, in the service, installation and maintenance processes, and in the cultivation of human resources and a pleasant work environment. The organization will ensure a calm, healthy, safe work environment for its employees, with minimal stress that encourages creativity and productivity while preventing discrimination and confrontation.
The organization encourages the improvement of the professional ability, employee expertise, and skills, in various ways, including training and continuing education.
Quality is realized by the company's employees and managers in terms of excellence and continuous improvement, from individual actions to the company's achievements as an organization.
The organization's management recognizes the ability of an employee to err in the performance of his duties. The organization's management encourages employees to report on discrepancies and will work to reduce the causes of human-related error.
Implementing an efficient and effective management system based on defined processes, prevention, measurement, control and personal responsibility for creating quality with a value system that supports human capital: professionalism, excellence, innovation, continuous learning and organization.
Under the responsibility of any company manager:
Each employee of the Company is responsible for:
In the framework of the requirements, Fibernet is required to prevent environmental damage and continuous improvement of environmental performance, including recognition of the natural resource as a public resource.
Quality assurance model:
The quality system model will be in accordance with the requirements and implementation of the international standard:
ISO 9001:2015, ISO 13485 & AS9100D.
All of our suppliers must comply with Conflict Mineral [3TG: Tantalum, tin, tungsten, gold] including sending a declaration to Fibernet.
Avner Aslan, CEO of Fibernet
The company's management undertook to act in accordance with ethical rules of conduct.
The Code of Ethics constitutes a norm of conduct in order to raise the ethical level in the organization to direct responsibility, reliability, integrity, and professionalism. The Code of Ethics is a commitment to employees and to the preservation of human dignity, safety, and health, environmental protection, and commitment to customers and suppliers.
Fibernet operates and complies with the laws, regulations and any applicable law, including rules of good governance.
The company's management believes in assisting and supporting the community and acts accordingly by choice, with modesty and respect.
The company will conduct its business in a responsible and fair manner so that all its activities are carried out according to the law and rules of proper business conduct towards its customers and suppliers. All employees are required to act honestly, fairly and with integrity in regard to all stakeholders.
Employees of the company, its managers, anyone employed by it and on its behalf, are prohibited from providing gifts of any kind to customers and suppliers in order to influence or promote the company's business.
The company's employees shall ensure proper use of corporate knowledge and computerized information and shall refrain from transferring information to an external party, copying information, in order to prevent the transfer of professional, commercial, and or business information of the company and its customers to a third party.
The company promises its employees a healthy, safe work environment that encourages creativity and productivity while preventing discrimination and confrontation.
The organization's management recognizes the ability of an employee to err in the performance of his duties. The organization's management encourages employees to report on discrepancies and will work to reduce the causes of human-related errors.
The company shall employ employees on the basis of their qualifications, and without any discrimination.
The promotion, evaluation, and compensation of employees shall be determined by the managers according to the achievements of the employees without discrimination or illegitimate judgments.
The managers and employees will operate in their area of responsibility and authority only, and their decisions will be based on the best professional and business judgment and in the best way possible for the company.
Avner Aslan, CEO of Fibernet
ISO applies high-quality standards to processes that create products and services and is used by manufacturing and service industries all over the world. ISO is the world’s best-known, most recognized international standard. Our certification represents our commitment to quality products and services and the processes that ensure them.
Fibernet is certified: AS 9100, SI ISO 13485:2016, SI ISO 9001:2015